Communication and Interaction with Individuals who have Dementia

For people who have dementia, communication can be especially difficult. Your good intentions may not be enough to understand and send the right message and so training is required.

Course Overview

This e-learning course provides the knowledge and understanding required to develop awareness of differing communication needs and abilities of individuals with dementia in order to enhance positive interaction.

It maps to the underpinning knowledge unit for the Skills for Care Dementia Knowledge Set included in the Level 2 Award in Awareness of Dementia (QCF) 600/4613/2.

Course Topics Covered

  • Barriers to positive communications and interactions.
  • Communicating.
  • How dementia affects communication and interaction.
  • Identifying communication strengths and abilities.
  • Listening techniques.
  • Other communication and interactions.
  • Using a person centred approach to encourage positive communication.

Course Delivery

  • Training delivered and accessed online via Care Academy.
  • 2 e-learning learning modules.
  • 2 online assessments.
  • Certificate.
  • Online learner support.
  • Learner records archived for future tracking and reporting.

Overview

This e-learning course provides the knowledge and understanding required to develop awareness of differing communication needs and abilities of individuals with dementia in order to enhance positive interaction.

It maps to the underpinning knowledge unit for the Skills for Care Dementia Knowledge Set included in the Level 2 Award in Awareness of Dementia (QCF) 600/4613/2.

Topics Covered

  • Barriers to positive communications and interactions.
  • Communicating.
  • How dementia affects communication and interaction.
  • Identifying communication strengths and abilities.
  • Listening techniques.
  • Other communication and interactions.
  • Using a person centred approach to encourage positive communication.

Delivery

  • Training delivered and accessed online via Care Academy.
  • 2 e-learning learning modules.
  • 2 online assessments.
  • Certificate.
  • Online learner support.
  • Learner records archived for future tracking and reporting.
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